better health by designLearn More

Why did you change over the years?

Have your attitudes and opinions changed since you started doing whatever you do today? If you have changed, how so? Is that a good thing?

And so I approach the patient/physician encounter as a sanctuary from the rapacious, counterfeit, profit-driven world that I have to navigate through every day. I really am curious about these people who come into my exam rooms. I am interested in their seemingly trifling anecdotes and back stories. I love when they ramble on about some trip planned to Montana or the vegetable garden they had last summer or whatever. I am there as a privileged guest, invited inside, if but for a short while, when they are vulnerable and hurting and completely open and trusting. I have been allowed behind the curtain, and I don’t want to betray them, I don’t want to let them down. I want them to like me and trust me and believe in me. I need this to be true, and it doesn’t have anything to do with high HCAHPS scores or patient satisfaction metrics. Jeffrey Parks

Picture by United Nations Photo

Speak Your Mind

*