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Not all solutions are linear

We mistakenly believe that the path to solving some of our customer, client or patient’s problems is linear. Want to improve your liver function? Stop drinking alcohol. Want to lose weight? Go on a diet. Want to have more energy? Stop smoking. The ‘solution’ is simple. But it doesn’t usually work that way.

Sophie sat looking glazed as her doctor suggested a strict diet that might help her shed the kilos. It didn’t end well. She never lost any weight and eventually stopped attending that clinic. Her life was complicated. She had always been overweight and after the babies were born she got steadily heavier until she was obese. She lives in a modest two bedroom rented home with three children and partner. He works as a bus driver. Sophie does shifts at a laundry when her friend needs help covering the roster. The family buy their clothes second hand and just about pay their bills. At the weekend they go to the mall and have a takeaway meal from the food court. Sophie enjoys the day at the mall where she meets her friends and spend the afternoon gossiping while the children are in the play area. She didn’t learn to cook and her small kitchen is barely equipped to turn out the simplest meal. She never enjoyed school and can’t read. In quiet moments Sophie admits she doesn’t like the way life turned out but she has dreams that she might win the lottery and then life will be so much better.

With this as her back story the diet and exercise program wasn’t appealing. She may decide she wants to reduce the risk of developing diabetes, a condition that impacted her father. It may be a meandering journey but the best coach will stick with her.

Picture by jurek d.

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